Shipping policy

**Last updated:** September 29, 2026

Thank you for shopping with **Celebrista**. This Shipping Policy explains how we process and deliver orders placed through **celebrista.shop**.

## Order Processing

Orders are typically processed within 1-3 business days after payment is confirmed. Processing time does not include weekends or public holidays. During peak holiday periods, processing may take longer; we will notify you if a material delay affects your order.

## Shipping Time and Cost

Shipping destinations, available delivery methods, estimated delivery times, and applicable shipping charges are shown at checkout. Delivery estimates begin after an order has been processed and are not guaranteed. Shipping delays caused by carriers, weather, customs, or events outside our control may occur.

## Tracking

When tracking is available, we will send the tracking information to the email address used for your order after it ships. Please allow up to 48 hours for carrier tracking to update.

## Address Accuracy

Please review your shipping address carefully before placing an order. We are not responsible for delays, losses, or additional charges resulting from an incorrect or incomplete address supplied by a customer. Contact us promptly if you need to request a change; we cannot change an address once an order has shipped.

## Lost, Damaged, or Missing Packages

If your order arrives damaged or appears lost, contact us at **support@celebrista.com** within 7 days of the delivery date. Include your order number and clear photos of any damaged item and packaging. We will review the situation and work with the carrier where appropriate.

## Contact

For shipping questions, email **support@celebrista.com**.